A statement on coronavirus (COVID-19)
Last updated 24th June 2021 - still current 22nd October 2021
The safety and health of our Dream Challenges participants is always our top priority and we are monitoring the coronavirus (COVID-19) situation carefully and continuously.
All tour operators and holiday insurance providers take their guidance from Foreign & Commonwealth Office advice.
A message from the MD, Callum O'Driscoll
To all our valued customers
We are monitoring the coronavirus situation around the world daily. The UK Government’s ‘roadmap’ details key dates in the easing of COVID-19 restrictions. We can already look forward to travelling around the UK and in the very near future, we should hear more about opportunities to travel overseas in 2021. The government expects to announce changes to its Red, Amber, and Green country lists and travel regulations every three weeks.
The rapid progress in vaccinations is giving many of us the confidence to travel as soon as possible and if you choose a Dream Challenge, you’ll have the extra confidence of knowing that our industry-leading COVID-19 14-point plan will stay in place throughout 2021. Your health and wellbeing will always remain our foremost priority. If there is a requirement to have a test in your destination country before you return to the UK, we will arrange and pay for it.
We anticipate delivering UK challenges this summer and overseas challenges in autumn and winter 2021. However, a Dream Challenge must meet all the following criteria to take place:
If we have to cancel a Dream Challenge for one of these reasons, we will contact all participants as soon as possible. We are committed to providing the most convenient, alternative arrangements, matching prices where possible.
As a medium-sized events and travel company, we are dealing with the continuing impact of the COVID-19 situation on hundreds of our challenge departures and thousands of customers.
It will take time to do this and we need to be sure that we are following the latest UK Government advice at all times. As such, we are working through our challenges strictly in date order. Please be assured that we will be in contact with you, but I would respectfully ask for your patience so that we can we can deal with the most urgent matters first.
Thank you again for your loyalty and understanding, and best wishes from Dream Challenges.
If you were booked on a challenge that was due to depart in 2020
If your challenge was cancelled, you will have received an email with details of your refund and transfer options. You can still transfer your registration fee to a new challenge.
If you are booked on a challenge departing in 2021 or 2022
If your challenge has not been cancelled
For our full booking conditions please visit https://www.dream-challenges.com/booking-conditions/
Top tips on planning your travels during the pandemic
COVID-19 has had a huge impact on our ability to travel and it is understandable if you don't feel comfortable travelling right now. Dream Challenges is delighted to have been able to trek the West Highland Way safely with a group of adventurers in October 2021 and we are all set to cycle and trek further afield by the end of the year. That said, we understand many of our challengers are hesitant to roam far from home this year and are instead planning to join us on one - or several - of our amazing challenges in 2022!
Remember, we are planning all our Dream Challenges with our industry-leading 14-step initiative to keep you safe and minimise the risk of COVID-19 and we are always just an email away if you have any questions.